We offer FREE shipping within the U.S. on all orders over $100. For orders under $100, we charge a flat shipping rate of $5.

All orders are processed within 1-2 business days and ship via UPS or USPS.

Yes we do! We offer free international shipping for all orders over $150. For orders under $150, we charge a flat shipping rate of $20.

All orders are processed within 1-2 business days and ship via UPS.

We stand behind the quality of every piece we create. Caltori offers a 2 year warranty on all of our products.

If your jewelry develops any issues due to manufacturing defects within the first 2 years after purchase, we'll gladly repair or replace it at no cost to you. Simply reach out to our customer care team, and we'll make it right.

We offer a generous 90-day return window for all U.S. purchases, ensuring you have plenty of time to fall in love with your piece.

If for any reason you're not fully satisfied, we'll gladly accept your return or exchange with the same care and attention we put into creating your jewelry.

Simply contact our customer service team by emailing us at support@caltori.com, and we'll send you a complimentary prepaid shipping label to use for returning or exchanging your product.

For international returns, we charge a flat shipping rate of $20.

Caltori pieces are made exclusively with fine jewelry materials of the highest quality.

We use 14k yellow gold, 14k white gold, and sterling silver in our solid metal pieces. For our 18k gold vermeil collection, we use sterling silver as a base, which is then plated with a 2.5 micron layer of 18k gold.

Each piece is carefully crafted to meet fine jewelry standards, ensuring lasting beauty and value. Unlike fashion or costume jewelry which uses copper, brass, or stainless steel as a base, our pieces are made with precious metals that stand the test of time.

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Solid gold never tarnishes, and our 14k gold pieces are no exception, maintaining their warm, lustrous finish with minimal maintenance. While the surface may dull slightly from everyday wear, a quick polish with a soft jewelry cloth will instantly restore its shine.

Our 18k gold vermeil pieces are composed of a sterling silver base, a protective palladium coating in the middle, and an 18k gold exterior. The palladium barrier is crucial -- its atomic structure creates an impenetrable shield that prevents chemical reactions between the silver and gold layers. Combined with our 2.5-micron vermeil plating (25x thicker than typical flash plating), this palladium barrier provides exceptional tarnish resistance. Unlike flash-plated jewelry that can show wear within weeks or months, our vermeil pieces maintain their luxurious gold finish for years.

Pure 925 sterling silver naturally develops a patina over time, but regular wiping with a polishing cloth quickly restores its brilliant shine. Store in an anti-tarnish bag to maintain its luster.

Finally, white gold does not tarnish, as its unique alloy blend and rhodium plating are naturally tarnish-resistant. While the rhodium plating may wear over time to reveal the white gold beneath, this is not tarnishing -- it's normal wear that can be restored with professional re-plating.

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We want your fine jewelry to sparkle for years to come. Here's how to keep your pieces looking their best:

Daily Cleaning
All pieces can be gently cleaned with mild soap and warm water, followed by drying with a soft microfiber cloth. For 14k gold jewelry, you can use a specialized jewelry cloth with micro-abrasives for extra shine. However, plated pieces (like our white gold and vermeil) should only be cleaned with a soft cloth to protect their finish.

Storage & Protection
Store your pieces separately in a dry place, away from direct sunlight, and use anti-tarnish bags for silver and vermeil pieces. We highly recommend using anti-tarnish paper strips, which work by absorbing harmful gases and moisture that cause tarnishing, creating a protective environment for your jewelry.

Everyday Care
Your jewelry should be the last thing you put on and the first thing you remove. To protect your pieces, remove them during exercise, swimming, showering, and when applying personal care products or cleaning around the house. Regular, gentle cleaning prevents buildup and keeps your jewelry radiant. With proper care, your pieces can last a lifetime.

RJC (Responsible Jewellery Council) certification ensures our metals are sustainably and ethically sourced through rigorous international standards. This certification guarantees responsible business practices throughout our supply chain, from mining to manufacturing, with a focus on human rights, labor safety, environmental impact, and responsible business practices.

By choosing RJC certified jewelry, you're supporting transparent and sustainable practices in the jewelry industry.

RJC (Responsible Jewellery Council) certification means our jewelry stands for:

• Fair wages and safe working conditions for all workers in our supply chain
• Zero tolerance for child labor or forced labor
• Environmentally responsible mining and manufacturing processes
• Complete traceability of our metals from mine to market
• Strict quality control and material testing
• Support for local communities where our materials are sourced
• Commitment to recycling and reducing environmental impact
• Transparent business practices and ethical trading

When you choose our RJC certified jewelry, you're supporting a more sustainable and ethical jewelry industry where people and the planet are prioritized alongside quality craftsmanship.

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